Privacy Policy:
Effective Date: 25.04.2025
At RealPay, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.realpay.com or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
1. Information We Collect
a. Personal Information
When you register or interact with our platform, we may collect personal information including but not limited to:
- Full name
- Email address
- Phone number
- Date of birth
- Government-issued ID (for identity verification)
- Payment information (e.g., bank details, credit card info)
- Address
b. Non-Personal Information
We may also collect non-personal data such as:
- IP address
- Browser type
- Operating system
- Device information
- Browsing behavior on our site
2. How We Use Your Information
We may use your information to:
- Register and manage your account
- Verify your identity and eligibility to play
- Process transactions and payouts
- Provide customer support
- Comply with legal obligations
- Improve website functionality and user experience
- Send promotional offers, updates, and service-related notifications (you can opt out anytime)
3. Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
- Payment processors and financial institutions
- Identity verification services
- Law enforcement or regulatory agencies (if required by law)
- Service providers under strict confidentiality agreements
- Third parties in the event of a merger, sale, or asset transfer
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Cookies and Tracking Technologies
Real Pay uses cookies and similar tracking technologies to enhance your browsing experience. You may control cookies through your browser settings but disabling them may affect your use of our site.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request data deletion
- Object to or restrict certain processing activities
- Withdraw consent at any time (where applicable)
To exercise these rights, please contact us at [privacy@realpay.com].
7. Data Security
We implement robust security measures including encryption, firewalls, and secure servers to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Real Pay is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
RealPay Privacy Office
Email: privacy@realpay.com
Address: RealPay Office